At a first glance I was wowed with all the panoramic views of this resort. But then when you look much closer at the place and what it has to offer... I have to say that it starts and ends just there on the view.
Camsur Water Sports Complex in my opinion, has an over rated advertising campaign. There are five main things that I shall focus on.
One, the customer service, being considered as a Resort comes with an expectation of service excellence. Disappointedly ,they did not even come as fair. Their service was slow considering there were only a few tables that were taken. They were delayed with their Breakfast Buffet and they have sections that are non-refillable which quite frankly deficits the purpose of an eat all you can buffet right? And last besides that they are infested with insects they were still reluctant to take action to appease their customer.
Two, their amenities are quite lacking in floor mats for the bathroom, entrance and kitchen. Also lacking was their phone lines are non-existent.
Three, they claimed to have their credit card machine broken but when I suggested that they can call the bank and do the credit card transaction manually, they didn’t even tried to entertain the idea.
Four, their food was really really forgettable. I found it bland which means I don’t care to elaborate.
And ah yes, their water sports – wake boarding that they are famous for saddens me. You line up and reserve at 6:00 AM @ P1, 500.00 (this does not include rent of equipment @ P650.00) per hour and are accommodated at 2:00 PM.
I rate them as a 2.5 STAR, which on my terms means THERE IS STILL SO MUCH TO IMPROVE. I do not believe in lost causes but rather bringing out the potential in general terms. SO CAMSUR WATER SPORTS COMPLEX keep on going!
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